Have a question about our service? Kindly browse through our FAQ below, to find immediate answers to your question. We have compiled a list of commonly asked questions by our members and visitors.

Q1 - How do I receive the tips?
You will receive the tips by sms text message, straight to your mobile phone, for your own convenience. A copy of the tips will also be delivered to your email inbox, for records purposes.

Q2 - When can I receive the tips?
You can expect to receive the tips, latest 2 hours before match starts. At most times, we will deliver the tips between 3 hours to 5 hours prior to the match starts, to allow you ample time to place your bets.

Q3 - Can I request for free trial tips?
From our years of experience, those who asked for free trial tips, generally are not serious potential members. As such, we chose not to grant such freebies! Instead we can focus our attention to our paying members.

Q4 - Do you offer weekly or monthly memberships?
You can take advantage of our weekly memberships at just £499 (for all tips in period of 7 days). You can save over 72% from our regular rates. No monthly memberships available at this moment.

Q5 - If tips draw or lose, do you offer any replacements?
We are glad to be the selected few in the industry who offer double protection 5 free tips guarantee. For more information on how the replacement guarantee works, click here.

Q6 - How much is your tips in my local currency?
Please use this foreign exchange service (www.xe.com) to convert into your local currency. You may also use the rates posted at your local bank's website for reference.

Q7 - Do you have any special offer for new members?
We like to treat all our members equally, be it new or existing. Therefore, we cannot offer additional special promotional offer specifically for new members only. Rest assured, all our members are treated fairly!

Q8 - Do you accept members from any country?
We accept members from all countries worldwide. It is your own responsibility to comply with local laws and regulations in your country regarding sports gaming.

Q9 - Can I pay using bank transfer or Western Union?
To ensure on-time delivery of tips selections on match days, we can only accept online payments using credit cards, debit cards, PayPal or Moneybookers at this moment.

If you still cannot find the answer you need, click here our customer service representative. We will ensure that all your questions will be responded promptly, with the answers that will satisfy you!